Privacy policy
Last updated: February 2026
erudite.health Global BV ("we", "us", "our") takes your privacy seriously and is fully committed to safeguarding your personal data. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website eruditehealth.eu
We encourage you to read this Privacy Policy carefully. By using our Website, you confirm that you have read and understood its contents.
1. Controller Information
The entity responsible for processing your personal data is:
Erudite.Health Global BV Kortrijksesteenweg 1084/204 9051 Ghent, Belgium
VAT Number: BE 1031.996.658
Contact: Email: privacy@erudite.health
2. Legal Basis for Processing
All processing of your personal data is carried out in compliance with the General Data Protection Regulation (GDPR) and applicable Belgian data protection law. We only process personal data when a valid legal basis exists, which may include:
- Consent: You have explicitly consented to the processing of your data for a specific purpose
- Contractual necessity: Processing is required to fulfil a contract with you
- Legal obligation: Processing is necessary to comply with a legal requirement
- Legitimate interests: Processing serves our legitimate interests or those of a third party, provided these do not override your fundamental rights and freedoms
3. What Personal Data We Collect
3.1 Information You Provide Directly
- Contact details: Name, email address, phone number, company name, and job title
- Communication data: Any information shared when you reach out to us
- Business information: Details relating to your business relationship with us, including inquiries and requests
- Professional information: Your professional interests or areas of expertise
3.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
- Technical data: IP address, browser type and version, operating system, and device type
- Usage data: Pages visited, time spent on each page, navigation paths, and click behaviour
- Cookie data: Information gathered through cookies and similar tracking technologies (see Section 10)
3.3 Information from Third Parties
We may also receive information about you from:
- Business partners and professional contacts
- Publicly available sources such as company websites or LinkedIn
- Service providers supporting our business operations
4. How We Use Your Personal Data
4.1 Business Communications
- To respond to your questions and requests
- To share information about our products, services, and brands
- To manage our business relationship with you or your organisation
- To send newsletters and marketing communications, where you have given your consent
4.2 Website Operation and Improvement
- To operate, maintain, and continuously improve our Website
- To analyse usage behaviour and enhance the user experience
- To resolve technical issues and maintain the security of our Website
4.3 Legal and Compliance
- To meet our legal and regulatory obligations
- To protect our legal rights and interests
- To prevent fraud and maintain security
4.4 Marketing and Research
- To carry out market research and business analysis
- To support the development of new products and services
- To deliver targeted marketing communications where consent has been obtained
5. Legal Basis for Each Purpose
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries | Legitimate interest / Contractual necessity |
| Business relationship management | Legitimate interest / Contractual necessity |
| Newsletter and marketing | Consent |
| Website operation and security | Legitimate interest |
| Legal compliance | Legal obligation |
| Market research | Legitimate interest / Consent |
6. Data Sharing and Disclosure
6.1 Within the Erudite.health Group
Personal data may be shared with our subsidiary brands for business purposes and to ensure coordinated service delivery.
6.2 Service Providers
We work with third-party service providers who process data on our behalf, including:
- IT service providers and hosting companies
- Email marketing platforms
- Analytics providers
- Professional advisors such as lawyers, accountants, and consultants
6.3 Legal Requirements
We may be required to disclose your data in response to:
- Legal proceedings or government requests
- Enforcement of our terms and conditions
- Protection of our rights, property, or safety
6.4 Business Transfers
In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the relevant acquiring party.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions issued by the European Commission
- Other legally recognised transfer mechanisms
8. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Contact inquiries | 3 years after last contact |
| Newsletter subscribers | Until unsubscribe + 1 year |
| Business relationship data | Duration of relationship + 7 years |
| Website analytics data | 26 months |
| Legal/accounting records | As required by law (typically 7–10 years) |
Once the applicable retention period has elapsed, your data will be securely deleted or anonymised.
9. Your Rights Under GDPR
9.1 Right of Access
You may request a copy of the personal data we hold about you at any time.
9.2 Right to Rectification
You have the right to request that any inaccurate or incomplete personal data be corrected.
9.3 Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data in the following circumstances:
- The data is no longer needed for the purpose it was originally collected
- You withdraw your consent, where processing was based on consent
- You object to processing and no overriding legitimate grounds exist
- The data has been processed unlawfully
- Deletion is required to comply with a legal obligation
9.4 Right to Restriction of Processing
You may request that we restrict the processing of your data in certain situations:
- You dispute the accuracy of the data
- Processing is unlawful but you prefer restriction over erasure
- We no longer need the data, but you require it for legal claims
- You have objected to processing while we verify whether legitimate grounds exist
9.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.
9.6 Right to Object
You may object to processing based on legitimate interests or for direct marketing purposes at any time.
9.7 Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
9.8 Right to Lodge a Complaint
You have the right to submit a complaint to the Belgian Data Protection Authority (GBA/APD):
- Website: www.gegevensbeschermingsautoriteit.be / www.autoriteprotectiondonnees.be
- Email: contact@apd-gba.be
- Phone: +32 (0)2 274 48 00
10. Cookies and Tracking Technologies
10.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our Website. They help us recognise your device and retain certain information about your visit to improve your experience.
10.2 Types of Cookies We Use
Strictly Necessary Cookies These cookies are essential for the Website to function. Without them, core features such as page navigation and access to secure areas would not be available.
Performance and Analytics Cookies These cookies gather data on how visitors interact with our Website — for example, which pages are visited most frequently. This information helps us improve performance and the overall user experience.
Functional Cookies These cookies remember preferences you have selected, such as your language or region, allowing us to provide a more personalised experience.
Marketing Cookies These cookies monitor your browsing activity to serve relevant advertisements. They may be placed by us or by third-party advertising partners.
10.3 Managing Cookies
You can manage and control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete existing cookies
- Block all or selected cookies
- Accept or reject cookies from specific websites
Please be aware that disabling certain cookies may affect the functionality and your experience on our Website.
10.4 Third-Party Cookies
Our Website may incorporate third-party services that set their own cookies, such as:
- Google Analytics (website analytics)
- Marketing and social media platforms
These third parties operate under their own privacy policies, which govern their use of data independently from ours.
11. Data Security
We apply appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access or disclosure
- Accidental loss or destruction
- Alteration or misuse
Our security measures include SSL/TLS encryption for data in transit, access controls and authentication, regular security assessments, employee training on data protection, and secure data storage systems.
Please note that no method of internet transmission or electronic storage is entirely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.
12. Children's Privacy
Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it without delay.
13. Links to Third-Party Websites
Our Website may include links to external sites that are not operated by us. We are not responsible for the privacy practices of those websites and recommend that you review their respective privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates to our practices or changes in legal, operational, or regulatory requirements. The "Last Updated" date at the top of this document indicates when it was most recently amended.
We encourage you to check this page regularly. Where material changes are made, we may notify you via a notice on our Website or by email, where you have provided your contact details. Your continued use of the Website following any changes constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data processing practices, please get in touch:
erudite.health Global BV Kortrijksesteenweg 1084/204 9051 Ghent, Belgium
Email: privacy@erudite.health
We aim to respond to all inquiries within 30 days of receipt.